Arch Messenger September 21 issue

See attached.

Safer Neighbourhood Team August 21 Newsletter

See attached document.

Age UK – Cybercrime and Online Safety Event

Please see attached poster for details.

Fraud update from West Mercia Police Economic Crime Unit 31/08/2021


The public has definitely noticed an increase in fraud during the pandemic. New research for Take Five to Stop Fraud reveals 80% of people recall receiving an unsolicited text/email requesting money or information in the past year. Around 2 in 3 (65%) consumers say that they have been more aware of fraud during the pandemic, with those over 65 years old most likely to report seeing an increase in fraud attempts.

The Double scam

The ‘double scam’ sees criminals send texts impersonating all manner of organisations such as delivery service providers, government departments, banks, or other trusted organisations. The text message includes a link to a fake website, designed to trick people into giving away their financial and personal information, enabling criminals to steal people’s money.

Once the criminal has their hands on these details, it can trigger other scams. For example, the victim gets a phone call where they claim to be from the victim’s bank. Exploiting the personal information extracted from the text message scam, criminals inform people they have been a victim of fraud. The criminal caller offers to help reclaim the funds, but in fact will try and trick the person into transferring more money to the criminal’s account or using the detail provided to purchase goods online.

Parcel and package delivery scams are the most prevalent type of ‘smishing’ text messages, according to new data provided to UK Finance by cybersecurity company Proofpoint.

Proofpoint operates the 7726 text message system on behalf of mobile phone operators, which allows customers to report suspicious texts.

The numbers 7726 on a keypad spell out the word ‘SPAM’.

Smishing is a technique that criminals use to target consumers with texts impersonating trusted organisations. These text messages often contain a link to a fraudulent website that replicates a legitimate site, asking the victim to enter personal and financial information.

The advice is to:

  • Remember that criminals will send out smishing text messages with links leading to fake websites used to steal personal and financial information. These text messages may appear to be from trusted organisations and may use official branding to convince you they’re genuine. Always access websites by typing them into the web browser and avoid clicking on links in texts.
  • Remain vigilant and check delivery notifications very carefully to ensure they are genuine. Text messages may look very similar to those that are genuine but may use generic greetings, such as Dear Sir/Madam, or include spelling errors.
  • Always question claims that you are due goods or services that you haven’t ordered or are unaware of, especially if you have to pay any fees upfront.
  • Customers can report suspected scam texts to their mobile network provider by forwarding them to 7726 which spells ‘SPAM’ on your telephone keypad.
  • STOP: Taking a moment to stop and think before parting with your money or information could keep you safe.
    CHALLENGE: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
    PROTECT: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.

For further information visit:

Details to close part of C2117 Handgate Lane from junction with C2011 Leys Road to junction with C2117 Evesham Road.


(C2117 Handgate Lane, South Lenches) (Temporary Closure) Order 2021

Order made: to close that part of C2117 Handgate Lane from its junction with C2011 Leys Road to its junction with C2117 Evesham Road

Reason: New/Replacement Electricity Cable by Western Power

Exemptions: to permit access to any land or premises fronting the highway affected where there is no other form of access; and to allow the works to be undertaken.

Alternative route: C2011 Atch Lench Road to Leys Road, C2011 Atch Lench Road, C2263 Main Street, U43606 Evesham Road and vice versa.

Maximum duration: 18 MonthsAnticipated duration: 33 days Commencing: 30 August 2021

Road Closure.

Rous Lench to Ab Lench – please see attached notice.

Make the Right Call.

Is it an emergency? Does it feel like the situation could get heated or violent very soon? Is someone in immediate danger? Do you need support right away? If so, please call 999.

If you’re deaf or hard of hearing, use our textphone service 18000 or text us on 999 if you’ve pre-registered with the emergencySMS service.

As an alternative to calling 101, in order to help people contact the right service first time, there are pages on our website advising who would be the best agency to contact for a number of issues including:

  • fly-tipping
  • noise complaints
  • nuisance parking
  • abuse on social media
  • fireworks
  • civil disputes
  • annoying phone calls and unwanted visits

Make The Right Call | West Mercia Police


Report a crime | West Mercia Police

Is it an emergency? Is there a crime in progress or someone is at risk of harm? Call 999

If you’ve witnessed or been the victim of crime please report it to us. Reports are dealt with by our control room in exactly the same way whether you report it online or call 101.

Before you give us the details of the crime, we will ask you a few questions to make sure you go to the relevant online form.

Please see our website to find out what else you can report online:

  • Anti-social behaviour
  • Domestic abuse
  • Fraud
  • Road traffic incidents
  • Lost / found property
  • Lost / stolen vehicle

Online reports are dealt with by our control room in exactly the same way whether you call 101 and may save you time during busy call periods.

Home | West Mercia Police

These are the details of some of our partner agencies who are able to assist with advice and guidance for other matters (click on the attached links for more information):

Abandoned Vehicles

You can report an abandoned vehicle like a dumped car to the local council.

Report an abandoned vehicle – GOV.UK (


There is no law in England and Wales that prevent people from having bonfires. But there are circumstances that may occur which may result in the consequence of a bonfire (ie. material type, smoke and nuisance) which may give rise to specific environmental offences. Smoke from a chimney is not covered in this page, please follow the link to our Smoke pages.

Bonfires | Worcestershire Regulatory Services (

Civil Disputes 

Unless a crime has been committed or someone is in immediate danger, the police are unlikely to intervene in civil disputes. However, we’ll put you in touch with the groups and organisations who can help.

Search – Citizens Advice

Advice line (England): 0800 144 8848

Action Fraud 

You can report fraud or cybercrime to Action Fraud any time of the day or night using our online reporting tool. Reporting online is quick and easy. The tool will guide you through simple questions to identify what has happened and our advisors are available twenty four hours to give you help and advice if you need it.

Action Fraud


Your local council is usually responsible for removing graffiti from things like public buildings, monuments, benches and bins.

Report graffiti – GOV.UK (


Contact the Home Office if you think someone is:

  • living or working in the UK illegally
  • employing someone who isn’t allowed to work in the UK
  • involved in smuggling
  • involved in illegal immigration

Report an immigration or border crime – GOV.UK (

Modern Slavery

Modern slavery is real and happening all around us. The good news is anyone can play a part in stamping out exploitation. Keep a look out for the signs of slavery described below, and call the Modern Slavery Helpline or report online if you see anything amiss.

The free Unseen App gives you a short guide to spotting the signs in your pocket, and enables you to report at the click of a button.

08000 121 700

File a report (

Mud, Oil or Spillage on a Road

Report | Worcestershire County Council


If you’re having a problem with noise like loud music, noisy pubs, rowdy parties or barking dogs in your neighbourhood, your council can help you.

Report a noise nuisance to your council – GOV.UK (

Noise | Worcestershire Regulatory Services (

Obstruction in the Road 

Unless there is an obvious danger to road users, you should report obstructions on the road, such as mud, illegal signs, overhanging tree branches, hedges, builder’s skips or scaffolding, to the local council or Highways England.

Report an obstruction on the road – GOV.UK (

Stray Dog 

If you find a stray dog and cannot contact the owner, you must report it to the council.

To report a lost dog contact our Duty Officers at Worcestershire Regulatory Services on 01905 822799 between the hours of 9am – 5pm Mon – Fri. Or use our on-line Lost Dog Form.

All stray dogs picked up by WRS Dog Wardens will have their details (breed, colour size etc.) recorded, a duty officer will be able to check if a dog matching the description of your dog has been found in the Worcestershire area.

The Police can also get involved if a dog displays aggressive behaviour to a human or it attacks livestock. However, if a dog attacks someone else’s pet (such as another dog or a cat) then this would be a civil matter between the animals’ owners.

Report a stray dog – GOV.UK (

Suicide Prevention

If you feel overwhelmed – you are not alone. Please do not suffer in silence.

There are so many people who care for you – and countless places you can turn to. This site does not seek to replicate other excellent resources already in existence but offers signposting and information that we hope will make a difference.

Suicide prevention | Worcestershire County Council

Links to the websites of your local Councils for their reporting process and further information:

Report it – Wychavon District Council




Temporary Road Closure.



Road Traffic Regulation Act 1984

(C2117 Handgate Lane, South Lenches) (Temporary Closure) Order 2021

Proposed Order: to close that part of C2117 Handgate Lane from its junction with C2011 Leys Road to its junction with C2117 Evesham Road

Reason: New/Replacement Electricity Cable by Western Power

Exemptions: to permit access to any land or premises fronting the highway affected where there is no other form of access; and to allow the works to be undertaken.

Alternative route: C2011 Atch Lench Road to Leys Road, C2011 Atch Lench Road, C2263 Main Street, U43606 Evesham Road and vice versa.

Maximum duration: 18 Months. Anticipated duration: 33 days Commencing: 30 August 2021

Thomas Pollock Head of Commercial Law (Legal & Governance) County Hall Spetchley Road Worcester

5 August 2021












1046526 – 1 – Handgate Lane, South Lenches EJ

Streetworks Admin – WCPO00042626

Bikers are invited to attend a free Biker Down event this summer.

The 3 hour classroom-based course is being run by Hereford & Worcester Fire & Rescue Service in partnership with West Mercia Police, Institute of Advanced Motorists and Midlands Air Ambulance, all of whom are committed to reducing motorcycle-related collisions on the roads and reducing the severity of injuries sustained.

The Biker Down course offers bikers the chance to benefit from essential first-aid training and advice on what to do should they find themselves first at the scene of a collision where a motorcyclist is injured, as well as learning practical skills to help avoid being involved in a collision. The course is made up of three modules: Collision scene management, Basic first aid and casualty care (including CPR and helmet removal) and ‘The science of being seen’ – advice on visibility and positioning.

Dates for this summer are;
Evesham Fire Station: Friday July 23rd
Bromsgrove Fire Station: Friday August 6th
Peterchurch Fire Station: Friday August 20th

Places will be allocated on a first-come-first-served basis and places must be booked in advance. Full details will be provided to course attendees once their place is confirmed.

Biker Down events for Worcester, Kidderminster and Leominster will be taking place later in the year and will be advertised after the summer.To book a place on this course, please email  ref ‘Biker Down’ with your details (name, email address, contact telephone number and preferred date).